COVID-19 UPDATE AS OF MARCH 27
Shipping Orders Update
Shipping operations are functioning normally
ADDITIONAL 30% OFF SHIPPING FOR ONTARIO CUSTOMERS
(Email us to receive a discounted Ontario invoice. We're looking into soon getting this done automatically at checkout)
Pickup Orders Update
WE WILL HOLD PICK UP ORDERS PAID BY PAYPAL INDEFINITELY UNTIL THE SITUATION NORMALIZES
PICKUPS TO BE DONE THROUGH PICK UP WINDOWS OR CALL IN
For the safety of our employees and customers, we are no longer allowing customers into the building. Here's how it works:
1) Let us know you are here by coming to 1 of the 4 pickup windows or calling our dedicated pickup line 365-608-4188
2) We will confirm your order through the window or over the phone. If not pre-paid by Paypal, then we will take payment through the window
3) We will bring the order on a cart out to you or through the window. Wait outside or in your car
**We are doing our best to avoid returns at the moment. Returns will only be accepted with prior authorization. Please email customer service or give us a call and we will help on a case by case basis. Also, employees continue to sanitize hands and carts at every transaction and practice physical distancing between fellow employees and customers**
Please do NOT come if you are feeling ill (even mild) or have traveled within the last 14 days
Smiling and patience are strongly encouraged :)
