Help / FAQ      


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If your issue is not addressed below, please CONTACT US.

Q. How can I put on item on watch list?

A. First you have to be logged in. Then click on the options button above the image in the listing you wish to watch.


Q. How can I recover a lost or forgotten password?

A. Send yourself a password reset via email. From the sign in page select the Forgot password? link or click here


Q. How do I change my password / email address ?

A. You can change at any time from your "My Account" area


Q. Why am I not receiving any emails?

A. If you are not receiving expected site emails, please check your junk mail folder or spam filter for the missing emails. Also make sure that your email address, in your account settings, is entered correctly. If you are still not receiving our emails, please contact us.


Q. Why do I get a warning message that my selected username is invalid?

A. The username can only contain letters, numbers, underscores, and hyphens. We recommend replacing all [spaces] with either an underscore or hyphen.

Or, it says that the username selected is already in use ?

Usernames are unique. Two users cannot share the same username. If you get a notice during registration that your username is already in use, you will need to select a different username.


Q. Why does it say that my email address is already in use?

A. If you get a notice that your email address is already in use when creating an account, which means that you have already created an account with us at some point. If you do not remember your login information, please enter your email address into the forgotten password form and you will be able to reset your password and log in to your account.