About Us

About SabbaShop

At SabbaShop, we provide a continuous flow of awesome deals.  Since 2004, our loyal customers keep coming back for the awesome deals, wide product variety & fast, friendly service. New auctions are added daily - always with no reserve. Bargain hunters are always looking for ways to purchase at deep discounts. Sabbashop customers enjoy HUGE savings with our online auctions and fixed price deals.  In today’s world, people are looking for ways to save money and stretch their dollars further. Get what you need AND want, and have fun doing it... Shop SabbaShop!

 

How to Shop

To bid on SabbaShop.com, you must be registered and logged in with your username and password.  You must be at least 18 years old, and it's free to register.

Auction Bidding

We use a proxy bidding process. We will bid incrementally for you up to your maximum bid. Your maximum bid is kept a secret from other users.   Your bid is a contract between buyer and seller. If you have the highest bid you will enter into a legally binding purchase contract.

 

How to Pay

We offer a variety of payment options:

  • Cash, Debit or Credit  at Pick Up: We create the invoice for you at time of pick up
  • Paypal for shipping or pick up pre-pay:  Must go through checkout (see step by step screenshot)    Paypal payments sent outside of the checkout process are NOT automatically recognized by our system, resulting in order processing delays and hassles for both customer and SabbaShop
  • Credit card online for shipping or pick up pre-pay:  Must go through checkout. Payment processing by Paypal  (NO PAYPAL ACCOUNT NEEDED) (see step by step screenshot)

Taxes are charged according to the province.  ONT, NB & NF pay 13% HST. NS pays 15% HST.  PEI pays 14% HST.  All other provinces pay 5% GST.  Taxes will be added to the item cost, shipping and handling charges per Ministry guidelines.

 

Local Pick Up‚Äč

  • All items must be paid AND picked up within a maximum of 25 days from the purchase dateHowever, due to COVID-19, we are temporarily allowing pick up orders pre-paid by PayPal (within 25 days of the purchase date) to be held longer until the situation normalizes.
  • Items not paid within this time frame will be canceled and re-listed and may lead to bidding restrictions or account closure
  • NO PICK UP FEE on website purchases. eBay purchases have $5 pick up fee per item
  • Pickups to be done through outdoor pickup windows or call when you get here, as customers are currently not allowed in the building. Here is how it works: 

    1) When you arrive, there is an outdoor line-up. We will call you up to 1 of the 4 pickup windows

    2) We will confirm your order through the closed window.  If not pre-paid by Paypal, we will take payment through the window

    3) We will bring the order on a cart out to you or through the window. Wait outside or in your car. If you have larger items, please bring your help with you to load your vehicle

  • If you would like instead to arrange your order over the phone, call us when you arrive at 365-608-4188
  • We're doing our best to minimize returns at the moment. Returns will only be accepted with prior authorization.  Please email customer service or call and we will help on a case by case basis
  • Please do NOT come if you are feeling ill (even mild), had recent contact with somebody ill, have traveled within the last 14 days, or are in quarantine
  • Smiling and patience are strongly encouraged :) 
  • Fast, friendly & convenient service, NO appointment needed
  • We are not open every day for online order pickups, please see our Pick Up Hours
  • Please arrive at least 15 minutes before closing to allow us time to prepare your order

 

Shipping

  • Combined shipping discount calculated automatically at checkout: Pay the full shipping cost for the heaviest item, and each additional item is 50% OFF shipping cost
  • On top of the combined shipping discount, Ontario customers receive and additional 30% off the total shipping cost. Before paying, please email us when you are done shopping to receive the Ontario shipping discounted invoice
  • Orders are shipped within 2 business days of receiving cleared payment.  You will be sent an email once your order has been shipped.
  • Insurance for full purchase price included with purchase.
  • A tracking number will be emailed to you by the shipping courier UPS or Canadapost or FedEx
  • Estimated transit time 2 – 7 business days
  • We do NOT ship to Alaska, Hawaii, Peurto Rico, APO, Army Bases, American Samoa, Guam, US Virgin Islands, Mariana Islands, Nunavut, Yukon, Northwest Territories

 

Customer Service

WE STAND BEHIND WHAT WE SELL

  • We pride ourselves on our customer service. If there is ever an issue, please allow us UP to 48 hours on business days (Mon to Fri) to respond to your email or voicemail (although we usually get back to our customers much sooner)
  • We will help you resolve any issues that may arise. SabbaShop is known for its amazing prices and even better customer service :)
  • SabbaShop employs over 20 people who work very hard to individually test & inspect items, inventory items, ship products out, and provide service with a smile at local pick up.  Rest assured if there is ever an issue it will promptly be resolved by our customer service staff. We hope you enjoy shopping with us!

 

Refunds and Returns

  • Returns are accepted the within 30 days of receiving the item
  • If it is necessary to return the product, a refund will be issued once the item is received at SabbaShop in the condition in which it was purchased
  • All returns MUST have prior authorization via email or phone from our customer service staff 
  • No refunds or exchange if it states in the listing AS IS or ALL SALES FINAL